Information Page

About

Why MEGASINO?

Welcome to MEGASINO – Online Casino, Sports Betting and Entertainment on one modern platform.

Our goal is simple: to provide a fast, transparent and entertaining experience with clear bonus conditions, reliable support and a broad selection of Casino and Sports Betting products.

Casino & Sports Betting in One Place

At MEGASINO you can find a wide range of:

  • Slots

  • Live Casino

  • Roulette, Blackjack and Baccarat

  • Crash Games and Game Shows

  • Virtual Sports

  • Sports Betting across numerous sports and competitions

Our game selection is continuously expanded and includes products from a range of international providers.

Clear and Fair Bonus Offers

We want players to understand exactly what they receive.

That is why we focus on transparent promotions with clearly communicated conditions.

Our Non-Sticky Bonus model keeps real-money funds and bonus funds separate. We also regularly offer Casino and Sports Betting promotions, Free Spins, Freebets and other rewards.

All important conditions are displayed with the relevant promotion and in our Bonus Terms.

Season Pass & Rewards

With the MEGASINO Season Pass, you automatically collect points with every Slot spin and progress through the levels.

Depending on the Season, you can unlock Free Spins, real-money prizes and other rewards.

Season Pass cash prizes and winnings from Season Pass Free Spins are credited as real money and are not subject to additional wagering requirements.

Fast Verification

Identity verification is required for withdrawals.

Where all required information and documents are complete and correct, KYC and withdrawal reviews are normally processed within 1–2 hours.

Additional security or compliance checks may take longer in individual cases.

24/7 Customer Support

Our Customer Support team is available around the clock.

If you have questions about your account, payments, verification, bonuses, technical issues or Responsible Gambling, you can contact our Support team at any time.

Security & Licensing

MEGASINO is operated by Karthala Ventures LTD.

Karthala Ventures LTD is registered in Anjouan under registration number 16098 and operates MEGASINO under gambling licence ALSI-202510014-FI1.

We apply measures relating to account security, KYC, anti-money laundering, fraud prevention, data protection and Responsible Gambling.

Flexible Payment Options

Depending on availability, we support a range of payment methods, including:

  • credit and debit cards

  • bank transfers

  • e-wallets

  • cryptocurrencies

  • other local and international payment options

The payment methods available for your account are displayed directly in the payment section.

Responsible Gambling

Gambling should remain entertainment.

MEGASINO offers Responsible Gambling measures including self-exclusion, cooling-off and a weekly deposit limit.

A self-exclusion request can be submitted directly through the player menu.

Further information is available on our Responsible Gambling page.

What We Stand For

MEGASINO stands for:

  • transparent bonus conditions

  • a modern Casino and Sports Betting offering

  • fast verification processes

  • 24/7 Customer Support

  • attractive promotions and rewards

  • clear information for players

  • Responsible Gambling

Casino, Sports Betting and Rewards – simple, transparent and all in one place.

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